Account Issues
Having trouble logging in, signing up, or managing your account? Contact us and we'll help you get back on track.
Orders & Delivery
Questions about your order status, delivery tracking, or need to report an issue with your order? We're here to help.
Membership & Payments
Need help with your membership card, balance, daily limits, or payment methods (EVC/eDahab)? Let us assist you.
Bug Reports
Found something not working correctly in the app? Please describe the issue and we'll work to fix it as soon as possible.
Feedback & Suggestions
We love hearing from our customers! Share your ideas on how we can improve OSSOB Coffee to serve you better.
We typically respond to all inquiries within 24-48 hours. For urgent matters, please reach out via WhatsApp for a faster response.